Moodle 13-14: Emails undeliverable

Hi,

I see on the forum someone else has had a similar problem this week! My emails don't appear to be sending - I initially tried to reply to a message that I think was sent via a forum, but have also tried to create a new message with the same outcome. I am receiving the message below in both cases:

Delivery has failed to these recipients or distribution lists:

Lorna Dodd
Your message wasn't delivered because of security policies. Microsoft Exchange will not try to redeliver this message for you. Please provide the following diagnostic text to your system administrator.

Sent by Microsoft Exchange Server 2007

Diagnostic information for administrators:

Generating server: technetium.newman.local

moodle@newman.ac.uk
#550 5.7.1 RESOLVER.RST.NotAuthorized; not authorized ##

Original message headers:

Received: from technetium.newman.local ([10.0.1.62]) by
 technetium.newman.local ([10.0.1.62]) with mapi; Thu, 17 Oct 2013 09:05:13
 +0100
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: Alison Mary Blencowe <BLEN400@newman.ac.uk>
To: moodle <moodle@newman.ac.uk>
Date: Thu, 17 Oct 2013 09:02:43 +0100
Subject: RE: PY701-SEP2013: Maternity Cover - new lecturer
Thread-Topic: PY701-SEP2013: Maternity Cover - new lecturer
Thread-Index: Ac7KeGeAY6+EXhZATKOdWupkTt8u1gAltsXv
Message-ID: <93177375629CD347ADFE365CC52E7D1945763EE913@technetium.newman.local>
References: <f4e865cbb29d43078a296c99d3ff00aaf450f7e942a512116a83a5be5301f904@moodle-archive.newman.ac.uk>
In-Reply-To: <f4e865cbb29d43078a296c99d3ff00aaf450f7e942a512116a83a5be5301f904@moodle-archive.newman.ac.uk>
Accept-Language: en-US
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Re: Emails undeliverable

by Richard Morgan - Thursday, 17 October 2013, 10:45 AM

You can't reply by email comments to the forums.

Under the comment you recieved by email there are a few links:

You can use these to go diretly to the forum in Moodle and reply if you wish.

Kind Regards

Richard

Re: Emails undeliverable

by Bob Ridge-Stearn - Thursday, 17 October 2013, 11:11 AM

further to this, see this previous message

http://moodle-archive.newman.ac.uk/13-14/mod/forum/discuss.php?d=13408#p24149

Bob

Re: Emails undeliverable

by Alison Blencowe - Thursday, 17 October 2013, 11:14 AM

Just to clarify, I received the same error when creating an entirely new message to send to the same recipient. The copied text is from that newly created message.

B/W

Alison

Re: Emails undeliverable

by Richard Morgan - Thursday, 17 October 2013, 11:34 AM

If you copied the details from message you recieved then you would still have the error, If you look at your error it says:

To: moodle <moodle@newman.ac.uk>

The issue is that you are trying to email Moodle not the person who made the comment. The email you get about this reply will say it is from me but will not have my email address it will have the Moodle address as detailed in the link Bob Provided. If you did want to reply to me via email without it going on the forum you would need to make sure the to field had my individual email address.

Kind Regards

Richard