At least half of my student's Mahara pages are unavailable to me. Messages like "access denied" and "none that you can see". They don't seem to know how to grant me the necessary access. Is there a simple (or complicated!) answer?
If you direct your students to the Mahara help pages there are video guides on sharing their pages:
I believe this usually means the browser has timed out, the page has failed to load correctly or there's a loss of connection. My advice is to either try another browser or close your existing browser and try again.
If you're still having trouble, you're more than welcome to come into the e-learning office (EL105) or give us a call on ex. 2645.
Just a quick scenario,
Its 10am and my assignment needs to be uploaded at 12 noon the same day.
I cant access Mahara for whatever reason. I have an assignment thats completed on Mahara and I need to upload through Mahara, but I can't access the Mahara help pages as they are on the same page.
Where's my next option of help ?
Bare in mind, I would be really anxious and panicking at this stage over my assignment :-)))))
I am able to provide direct links to the youtube videos that are on the help pages (e.g
The help pages are only for guides on how to use Mahara which is what the original query was. In the case of issues with accessing Mahara if you can't then you can email us (firstname.lastname@example.org), pop in or call using the number above. As we would need to investigate.